Terms and Conditions

Terms and Conditions

These Terms of Service (“Terms“) govern your use of the ZENS INN website located at www.zensinn.com (the “Site“) and the services provided by ZENS INN at located at 232 King street West, suite 2528, Prescott, Ontario, K0E 1T0, Canada. These Terms apply to all guest of ZENS INN. By using ZENS INN Site or Services, you agree to these Terms.

Information About us

We are an INN which provides sleeping accommodations.


Due to limited room availability, we do not provide refund.

Change to these Terms

From time to time, we may change these Terms and Conditions (“The Terms”). If we change these Terms, we will inform you by posting the revised Terms on the Site. When visiting the Site, we encourage you to make sure you have read the most recent version of these Terms. Those changes will take effect on the Revision Date, shown in the revised Terms. By continuing to use our Site or Services, you agree to the revised Terms.


You must be at least 18 years old to use the Site or the Services.

Additional Terms

Our Services have additional terms and conditions (“Additional Terms“). Please read the Do’s and Don’ts page on www.zensinn.com for the  Additional Terms. By using the Services, you agree to the Additional Terms.

Access to ZENS INN

You must ensure that the booking details you provide are accurate. Please check carefully the details you have provided in the online form before sending your booking. You are responsible for ensuring that the details you provide to us are correct and complete, and for informing us of any changes to the information you have provided. You update the information you have provided us with by clicking on the link provided to you by email or by contacting us by phone or email.

If your booking reservation is accepted, you will be provided a keycode for the front entrance. You must keep your keycode credentials confidential and must not reveal it to anyone.

You are responsible for all activities performed under your keycode. You must notify us immediately if you know of, or suspect, that anyone has obtained access to your keycode, or if you otherwise become aware of any unauthorized use of your keycode or another security breach.

Unless we have previously been notified by you that the keycode has been compromised, we are entitled to treat any use of the keycode as being by you.

We may disable your access to the INN at any time and without notice if, in our opinion, this is reasonably necessary to preserve the security and proper operation of ZENS INN Services, if you have failed to comply with any of the provisions of these Terms or if any details you provide for the purposes of your booking to prove to be false.

We will not be liable to you or any third party for any unavailability, modification, suspension of ZENS INN Services, or any features, incident, parts or Services at any time for any period. ZENS INN will make commercially reasonable efforts to ensure that your booking is available once full payment are received.

User Responsibilities

Please do not share your keycode or hold the front entrance door for anyone unless you have been given the right to do so by ZENS INN. You will be fully responsible and liable for what you or anyone using your keycode.

Acceptable Use of the Site and Services

Our goal is to create a positive and safe experience for all our guest. To promote this goal, we prohibit certain kinds of conduct that may be harmful to another guest. During your stay at ZENS INN, you may not and agree that you will not:

  1. violate any law or regulation;
  2. violate or infringe other people’s intellectual property, privacy, publicity, or other legal rights;
  3. do anything that is illegal, abusive, defamatory, harassing, harmful to reputation, pornographic, indecent, profane, obscene, hateful, racist, or otherwise objectionable;
  4. stalk, harass, or harm another individual;
  5. impersonate or misrepresent your affiliation with someone else;
  6. do any type of damage;
  7. if you are using ZENS INN Site or Services on behalf of an individual other than yourself, you must inform us;
  8. sell or resell your booking unless specifically authorized to do so by ZENS INN.

ZENS INN will fully have the right to investigate and prosecute breaches of any of the above of the law. ZENS INN may involve and cooperate with law enforcement authorities in prosecuting users who breach these Terms. You acknowledge that ZENS INN may monitor your access to the INN common areas with surveillance cameras but has the right to do so for the purpose of operating its Services, to ensure your compliance with these Terms, or to comply with the applicable law.

If any of this terms are not respected, you will be asked to leave immediately without refund.

updated March 16, 2019